Poptop World Shipping Policy

At Poptop World, we are committed to delivering your orders efficiently and securely. Please review our shipping policy for details on how we handle shipping and delivery.

Shipping Destinations: We ship to all 50 states within the USA, including Alaska and Hawaii. Unfortunately, we do not currently offer international shipping.

Processing Time:

• Orders are processed within 1-3 business days.
• Custom orders and special requests may require additional processing time. We will notify you of any delays.

Shipping Methods:

• We offer various shipping options including standard, expedited, and overnight delivery through trusted carriers like USPS, UPS, and FedEx.
• The shipping method and cost will be calculated at checkout based on your location and the weight of your order.

Shipping Rates:

• Shipping rates are determined by the shipping method chosen and the total weight of your order.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your order through the carrier's website using the provided tracking number.

Delivery Times:

• Standard Shipping: 3-7 business days
• Delivery times may vary based on your location and any unforeseen delays from the carrier.

Shipping Restrictions:

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain oversized items may have additional shipping restrictions or costs. These will be clearly noted on the product page.

Damaged or Lost Packages:

• If your package arrives damaged, please contact us immediately with photos of the damage and your order number.
• For lost packages, please contact the carrier first. If the issue is not resolved, reach out to us and we will assist in locating your order or filing a claim.

Returns and Exchanges:

• For information on returns and exchanges, please refer to our Return Policy.

Contact Us: If you have any questions or concerns about your order, please contact our customer service team at  info@poptopworld.com or 425-453-8005. We're here to help!

Thank you for choosing Poptop World. Happy camping and safe travels!”